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Shipping & Returns
SHIPPING
We know you’re excited to receive your order our team works diligently to get it to you as quickly as possible. All orders ship Monday - Friday, excluding federal holidays in the United States. Processing time is 1-2 business days shipping time is 2-3 days.
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number and a link to the selected carrier site.
EXCHANGES AND RETURNS
Due to high shipping costs, we are unable to accept returns or exchanges. For any questions or concerns please contact us at info@tamatea.com.
Tama Tea is not responsible for lost packages due to incorrect address information or theft. Once an order has been placed, we are unable to change shipping address. If you received damaged product, please contact us at info@tamatea.com with pictures of your damaged tea.
CUSTOMER SUPPORT
Please contact us at: info@tamatea.com if you have any questions or problems.
OUR STORY
In 2015 we opened a cafe with the mission of improving how we live. Over the past 7 years, we’ve launched products, opened cafes, had terrible ideas, and few good ones along the way.
Although our offering is different today than it was in 2015, we’ve never given up on our mission to create healthy drink. And our journey doesn’t end here.
Just like chasing the perfect wave, or an endless summer, we’ll keep innovating products that help you be the best version of yourself, in the healthiest way possible.
Giving Back with
MASONBORO.ORG
Living in a coastal community, we are so lucky to have amazing beaches right in our backyard. We donate a Penny from every can sold to Masonboro.org. With the help of volunteers, their mission is to protect public access, promote responsible use and preserve the traditions of Masonboro Island. To learn more about their amazing events and education programs, visit Masonboro.org.
